Frequently Asked Questions
Everything you need to know about your Bloom Cosmetics journey.
Are Bloom Cosmetics products cruelty-free and vegan?
Yes, we are proud to be 100% cruelty-free. The majority of our products are also vegan; please check the individual product pages for specific ingredient certifications.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
What is your return policy for opened products?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you experience an allergic reaction, please contact our support team.
Do you offer international shipping?
Currently, Bloom Cosmetics ships to North America, Europe, and Australia. Shipping rates and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How do I find the right shade for my skin tone?
We offer a virtual Shade Finder tool on our website. You can also email a photo of yourself in natural lighting to our beauty experts for a personalized recommendation.